Help Desk Services

Help Desk is such a widely used term for so many different services. At Grayson Data Services, we pride ourselves in being a full service shop and are ready to assist you no matter what that term means to you. Allow our technicians to come onsite or work remotely to solve you daily needs for less cost than the cost of a full time technician.
Below are some of the main features of our helpdesk solution:

  • Reduced cost
    - You pay us for the services you need when you need them. You do not need to pay us for 40 hours unless you need us for 40 hours. You also don’t need to pay benefits or other perks for our employees.
  • Easier management
    - Grayson Data Services handles the hiring and training of each technician. We also pair the technician that is the best fit for each service request.
  • Higher Profits
    - Your customers rely on your services and when your customers are happy you are happy. You are our customers, and our goal is to make you happy by supporting the IT side of your business. If your IT services are running smoothly, then you can focus on your more important job duties.
  • Flexible Hours
    - Our techs work the same hours you do, and afterhours for times when you need us.

IT Support & Consulting

At Grayson Data Services, our favorite service to offer our clients is a virtual CIO. We want to learn how your business works and help you utilize technology to its fullest potential for your business. We support a wide range of industries that help us think out of the box and provide new ideas that may not be utilized in your business. We are also a full service IT company that provides services ranging from custom development to hosting as well as helpdesk to cloud computing.

Contact us for additional information or a free trial on these services.

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